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FAQ
Frequently Asked Questions
What is the bank’s holiday schedule?
Metropolitan Commercial Bank observes all federal holidays. Our branches and offices are closed on the following federal holidays:
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New Year’s Day
Martin Luther King Jr. Day
Presidents’ Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus Day/Indigenous People’s Day
Veterans Day
Thanksgiving Day
Christmas Day
When federal holidays fall on Sundays, branches and offices are closed the following Monday to observe the holiday.
What is the bank’s routing number?
Metropolitan Commercial Bank’s routing number is 026013356.
Where are your locations and ATMs?
MCB has locations and ATMs in Manhattan, Brooklyn, and Long Island. Find a banking center or ATM near you.
How do you protect my account and my information?
Metropolitan Commercial Bank employs advanced security measures, including encryption, fraud monitoring, and secure login processes to protect your account and personal information.
Are your accounts FDIC insured?
Metropolitan Commercial Bank is a New York State chartered commercial bank, an FDIC member and an equal opportunity lender.
How do I reset my password?
You can reset your password by selecting the Forgot Password link on the online banking login page. If additional support is needed, you can contact us by phone at 800-852-7632.
What is my login for online banking?
When you enroll in MCB’s online and mobile banking, you are provided with your login/user ID. If you have forgotten it, call customer service at 800-852-7632 for assistance.
Can I use Zelle?
Yes, Metropolitan Commercial Bank offers Zelle for convenient and fast payments through the bank’s personal online and mobile banking.
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Get in Touch
99 Park Ave, 12th Floor
New York, NY 10016
99 Park Ave, 12th Floor
New York, NY 10016
Protecting your privacy is a Metropolitan Commercial Bank priority. We will never ask you for your PIN, social security number, username, password, account number, or other personal information in email or text messages.